M2 Cranes & Rigging Pty Ltd - Privacy Policy
1. Who we are
M2 Cranes & Rigging Pty Ltd (“we”, “us”, “our”) provides crane and rigging services across Canberra and surrounding areas.
2. What information we collect
We may collect:
- Your name and contact details (phone, email, address)
- Project and site details you provide in quote requests
- Business details (company name, ABN)
- Any messages you send us via forms, email, or phone
3. How we collect information
We collect information when you:
- Submit a quote or contact form on our website
- Email or call us
- Interact with us on social media
Our website may also use cookies or similar tools to help us understand basic site traffic and improve the site.
4. How we use your information
We use your information to:
- Respond to enquiries and provide quotes
- Plan and deliver crane and rigging services
- Manage bookings, invoices, and payments
- Improve our services and website
- Comply with legal and safety obligations
We do not sell your personal information.
5. Sharing your information
We may share your information with:
- Trusted service providers who help us run our business (e.g. IT, payment, or email providers)
- Insurers, legal or safety advisors where required
- Authorities where we are legally required to do so
These parties are only given the information they need to perform their services.
6. Storage and security
We take reasonable steps to protect your information from misuse, loss, and unauthorised access.
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Access and correction
You can contact us to:
- Request access to the personal information we hold about you
- Ask us to correct any information that is inaccurate or out of date
We may need to verify your identity before actioning your request.
8. How long we keep your information
We keep your information for as long as needed to provide our services and meet legal, tax, and safety requirements. When it is no longer needed, we take reasonable steps to delete or de‑identify it.
9. Contact us
If you have any questions about this Privacy Policy or how we handle your information, please contact:
M2 Cranes & Rigging Pty Ltd
Email: office@m2cranes.com.au
Address: 41a Alderson Place, Hume ACT 2620
10. Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised date.
Last updated: 2026